Frequently asked questions

USDT and USDC on TRON, Ethereum, BNB Chain and Arbitrum. BTC. ETH on Ethereum and Arbitrum. BNB and TRX. You see the full list when you pay.

Yes. Prices include all taxes and VAT. For yacht charters, the APA advance (30 %), crew tips and local taxes are paid on top where they apply, and the offer says so.

When you press Pay, the coin amount is locked for 15 minutes. The rate is the median of several independent market sources.

50 % to confirm the booking. Flights and club membership are paid in full. The balance follows the schedule of the service.

For larger orders we ask for a passport copy and a short note on the source of funds. Banks ask the same for a wire transfer. A manager requests the documents over a secure channel, never through the website.

Underpayment and overpayment are passed to a manager who contacts you. Do not worry, funds are not lost as long as they reach the address on your invoice, on the correct network.

APA (advance provisioning allowance) is a deposit for fuel, marina fees and food, usually 30 % of the charter fee on yachts that carry it. The crew keeps receipts. Your manager confirms the exact figure for the yacht you choose.

Send exactly the coin and network shown on your invoice. A transfer on another network usually cannot be recovered, so check the network before you confirm in your wallet.

The terms come from the yacht owner or the supplier and are written into your contract before you pay. In the UAE, cancellation is free up to 72 hours before departure. Your manager sends the exact schedule for your booking.

Not with a skipper or crew. If you charter without a skipper, at least one person aboard needs a valid nautical licence and a VHF radio certificate.